Effective Date: July 1st, 2025

At Total Home Securities, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our products and services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Address
• Email address
• Phone number
• Payment details (via secure payment gateways) Installation site details

B. Non-Personal Information

• Browser type
• IP address
• Device information
• Website usage data through cookies and analytics tools

2. How We Use Your Information We use your information to:

• Process orders and provide services
• Schedule and manage installations
• Communicate with you regarding purchases, updates, and support
• Improve our website and services
• Send promotional materials (only with your consent)
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You may adjust your browser settings to disable cookies, though this may affect site functionality.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only with:

• Trusted service providers (e.g., shipping companies, payment processors)
• Legal authorities, if required by law or to protect our rights
• Technicians or contractors for installation or support purposes

All third parties are required to protect your data and use it only for authorized purposes.

5. Data Security

We use industry-standard security measures including encryption, firewalls, and secure servers to protect your personal information from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, please contact us at the email below.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those external sites.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date noted above.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Total Home Securities
Phone: +1 (888) 447-6320
Address: 402 S Franklin Dr, Florence, SC 29501, USA